In order to be considered for a Gig (aka a delivery, or deliveries), you first need to place an offer. Offering on a Gig is how you show your interest and availability. Please note, only one offer on a Gig is accepted. At Roadie, Drivers are matched with deliveries using our proprietary Gig Matching algorithm. The algorithm takes into account many factors when it chooses a driver, including:
- Vehicle size
- Proximity to the pickup location
- Ratings
“Offer pending” means that our algorithm is currently analyzing your offer against the offers of other Drivers on the platform in order to find the best match for the delivery.
Once you submit an offer to let us know you are interested in delivering a Gig, you’ll see this screen where your offer is pending. We’ll let you know in 15 minutes or less if your offer has been accepted.
For an in-depth look at Gig Matching, visit here.
You may find that your first offer is pending for a while. This may be because your consumer report is still being processed. To learn more about Consumer Reports, visit here.
If you need additional assistance, you can always contact us via chat on the website.