To take advantage of delivery discounts, Senders will need to apply a valid promo code to their account. Once you enter a promo code, those account credits will be applied to your next delivery. You can apply a promo code by going to your Profile and click "Redeem Promo Code."
If you're a first-time Sender, we’ll prompt you to enter a payment method (either PayPal account or credit card) if we don't already have one on file. This is required of all Senders, whether or not you have credits on your account, so don't worry, this doesn't mean that you'll be charged for sending your Gig. If the cost of your Gig exceeds the credits balance in your account, we'll authorize your payment method for the full price of the delivery. If you have enough credits to cover the entire cost of the Gig, then you won't see an authorization. At the point when the assigned Driver picks up your Gig, we will deduct your available credits from the price of the Gig and charge the remaining balance, if any, to your payment method on file.
Please feel free to reach out with any credits-related questions you may have. We're always happy to help!
If you need additional assistance, you can always contact us via chat on the website.