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What does Roadie's background checks include?

For the safety of our community, Roadie performs a background check on all Drivers prior to their being able to perform their first Gig. You may not drive on the Roadie Platform if you do not pass the background check.

The background check includes national, state and local criminal checks, sex offender registry checks, and obtaining your Motor Vehicle Record (MVR). The background check also includes verification that (1) you have a valid Social Security Number, and (2) you are not listed on the comprehensive list of terrorists and groups identified under Executive Order 13224 (US Terrorist List), and (3) you are not listed on one or more of the U.S. Department of Commerce, Bureau of Industry and Security’s Lists of Persons of Concern (BIS Persons of Concern List).

Before we begin a background check, we require your consent. To start the process, we require Drivers to provide a valid driver’s license and Social Security Number.

In order to pass the background checks, Drivers must have:

  • A valid, active, permanent (not permit) U.S. drivers license
  • A valid Social Security Number
  • No major moving violations, such as DUIs or reckless driving, in the past five years
  • No more than three minor moving violations, such as speeding tickets or failure to obey traffic laws, in the past three years
  • No drug-related convictions in the past five years
  • No cell phone or distracted driving violations in the past year
  • No computer, identity theft or Internet-related crime in the past seven years
  • No violent crimes, sexual offenses, or theft at any time
  • No felony convictions in the past seven years

Additionally, in order to pass the background check, Drivers cannot be listed on either the US Terrorist List, or on any BIS Persons of Concern List where dealings with you would violate US Export Administration Regulations.

The background check is free of charge, and there is no credit check.

All Drivers who consent to a background check will receive a complimentary copy of their background check report from the CRA by email within 30 days of completion.

For more information on the background check process, please read the Background Check Disclosure, FCRA (Fair Credit Reporting Act) rules and our Terms and Conditions.

 

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14 Comments

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    Jerome Mosley

    Unfair and discriminatory background check appears to sideline potential applicants especially when I have no felonies and hold a security clearance within the federal government.

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    Dennis Zeigler

    Driving a vehicle that was out of inspection (and then clearing that up) nearly two years ago is a major moving violation? I have no tickets or anything else other than that; just forgot to get an inspection once and paid the fine and cleared it up.

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    Abraham Cotto

    I been a taxi driver for 8 years, I help people make their connections. Have a CDL .Do courier delivery service. Unfair
    To treat the honest working man by rejecting him on mistakes you are still punishing him for .when fines were paid and time was served. I'm 40 years of age now. Do you need references?

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    Robert Joseph

    Unfairness, I currently drive for multiple other companies with no problem.

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    Peggy Greene

    Not sure why i was rejected to drive. I have a perfect driving record and no criminal record. I have been doing deliveries for other food delivery companies for years with no problem. It would be nice if they would tell us why they wont accept people to drive. They must not be that organized to reject people for no reason or explanation.

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    Peggy Greene

    Not sure why i was rejected to drive. I have a perfect driving record and no criminal record. I have been doing deliveries for other food delivery companies for years with no problem. It would be nice if they would tell us why they wont accept people to drive. They must not be that organized to reject people for no reason or explanation.

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    Matt F

    @Peggy and all others - please work with our Support team at support@roadie.com if you have specific questions about the status of your background check.  Thanks!

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    Jerry Royster

    I pass all requirements. Please prove me wrong

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    Matt F

    @Jerry - please work with our Support team at support@roadie.com if you have specific questions about the status of your background check.  Thanks!

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    ro_space2003

    I don't understand why I was rejected. None of these situations apply to me, and I pass background checks to work for banks and with data security all the time!

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    Matt F

    @ro_space2003 - please work with our Support team at support@roadie.com if you have specific questions about the status of your background check.  Thanks!

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    rickm1417

    so customer service sent here because bo one has a answer. i have been meneber since 2019 now my account lock saying driving violation so i sent email with my background check im all clear and i have cdl .then im told they need picture of driving liscene well i did that in 2019 what happened to my info i sent you why am i doing it again. you are mixing my account up with someone else and its somethingbworry about seems no one wants to give me a number to call. i tried entering info im told im blocked and cant enter nee driver liscene info

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    Danilo & Cynthia Villacis

    I am so disappointed in this process. I passed a background check to work for the 2020 Census, I passed a background check to be a corrections officer. I am a DoorDash driver and you say I can't pass this?? Give me back my info

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    Matt F

    @Danilo & Cynthia and all other users - we are not able to provide information specific to user accounts on this forum, so please work with our Support team at support@roadie.com if you have specific questions about the status of your background check.  Thanks!

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