Seattle App-Based Workers Paid Sick and Safe Time (PSST) Ordinance

Effective May 1, 2023, the City of Seattle enacted the App-Based Workers Paid Sick and Safe Time (PSST) Ordinance for gig workers working in Seattle.


Under the PSST Ordinance, gig drivers accrue one day of PSST for every 30 days worked in Seattle (i.e., completed at least one delivery that starts or ends in the City of Seattle).  When a driver uses a day of PSST, they are paid a daily amount equal to the average daily compensation rate from the prior 12 months. This page outline’s Roadie’s policy and procedure regarding the PSST ordinance.


How to Calculate PSST


A driver accrues 1 day of PSST for every 30 days where a Gig was picked up or dropped off in the City of Seattle. The 30 days do not have to be in the same or consecutive calendar months. 

The average daily compensation rate is calculated by taking the daily average of compensation of each day worked in or out of Seattle in the prior 12 months. This rate is recalculated each month and will be included in your monthly email notification. 

You can only use PSST in 24-hour increments; you cannot use a portion/fraction of a day of PSST.  If you work on a day that you claimed PSST, Roadie has the right to reject or rescind any PSST payments made to you for that day. Roadie uses a fixed, consecutive 12-month period of time for accrual and carry-over of PSST days. 


Using PSST


To be eligible to use PSST, you must have completed a Gig in Seattle within the prior 90 calendar days of your request. If 3 or more consecutive days of PSST are requested, Roadie reserves the right to require reasonable verification pursuant to the terms of the PSST Ordinance. 


You may use PSST for any of the following authorized purposes: 

  • Personal illness or medical care
  • Family member illness or medical care
  • Any days that Roadie operations are suspended or discontinued for health or safety reasons
  • Driver’s family member’s school or place of care closes
  • To escape domestic violence, sexual assault, or stalking

To submit a request to use your Seattle PSST, please fill out the form here


Notice of Rights


You have a right to PSST under the terms of Seattle’s ordinance. You will receive a monthly email notifying you of your available PSST days, as well as your average daily compensation rate.


You have a right to be protected from retaliation for exercising in good faith the rights protected by the PSST Ordinance, including the use of accrued PSST. You have the right to file a complaint with the Office of Labor Standards or bring a civil action for violation of the requirements of the PSST Ordinance.

Learn more about the PSST Ordinance and your additional rights thereunder here


Seattle PSST FAQs


Q: How do I use my PSST days?

A: To submit a request to use your Seattle PSST, please fill out the form here.


Q: ​​What happens after I submit a request?

A: You will receive a confirmation email once your request has been processed and the funds have been added to your Roadie account.