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How and when do I get paid?

Roadie Drivers are paid via direct deposit into their bank account. Each direct payment should appear in your designated bank account within 4 - 6 business days of Gig completion.

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20 Comments

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    delano.david1

    That doesn't answer my question of why does it take so long to get paid? There isn't any transparency in this company

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    delano.david1

    Why does it take so long to get paid?

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    David Van Leeuwen

    I have been unable to verify my bank account. No deposits have showed up. How long should I wait to see these?

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    Matt F

    @Dustin - please contact us directly at support@roadie.com so we can get things worked out for you.  Thanks.

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    Dustin Duncan

    I signed up on my phone but when I tried to sign in on a computer it made me set up a new account but they are under the same email address.

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    jrodriguez021685

    I'm a driver. I completed a gig. I have my bank account information in the system. I'm unable to verify. How do I verify? I need to get paid!

  • 0
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    Matt F

    @Johnathan - you won't see earnings show up in your profile, but instead they'll pay out directly to your bank account.  But it sounds like you might be having issues with that bank account setup.  Please contact us directly at support@roadie.com so we can work with you to figure out what's going on.  Thanks.

  • 0
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    Ronald Jerome Moore

    Hi my name is Ronald and I am new to roadie and needed a question cleared for me please....So the gigs dont accumulate for than one day? So Sunday to friday wont show up on one check or deposit...Im so confused about this......Or everyday that is worked that money shows up a week later...Example : I work Monday and Tuesday.....Monday"s money show up next Monday and Tuesday "s money shows up next Tuesday???....OR again does a weeks worth of money shows up all at one time?.....Please explain                                    Thanks. Ron Moore

     

  • 0
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    Matt F

    @delano.david1 - You'll usually see payment for any completed Gig in your bank account 4 - 6 business days after completing each Gig.  Please contact us at support@roadie.com if you have any specific questions about your account.  Thanks!

  • 0
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    Matt F

    Hi Ron Moore, 

    We submit payments individually via ACH to your bank account for each Gig that you complete.  So if you complete 3 Gigs on any given day, you'll get 3 separate direct deposit transactions.  You'll usually see those transactions in your bank account 4 - 6 business days after completing each Gig.  Please contact us at support@roadie.com if you have any specific questions about your account.  Thanks!

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    Marvin ibunes

    im a driver and also i completed and also i completed my bank information but wasnt able to verify it. How can i verify it and get paid?

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    Hugh Drumm

    Why don't you use PayPal and pay instantly?

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    Matt F

    Hi David - these transactions can take 3 - 5 business days before they show up in your account. So if they're not there yet, you should see them very soon.

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    Matt F

    @Hugh - we currently pay through ACH into Driver bank account.  We're always considering ways to improve our service, though, so thanks for suggesting other payment methods.  I've already passed the feedback on to our product team.

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    Matt F

    @Marvin - you can verify your bank account within the Profile section of the app.  Just enter the amounts of the two micro-deposits that we sent to you after you registered.  If you have any questions about your specific account, please contact us at support@roadie.com so we can help you out.  

  • 0
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    Matt F

    @Charles - We send email receipts when we submit payment to your bank account, and at that point it usually takes 3 - 5 business days before your bank will deposit the money into your account.  We are also looking into other payment methods for drivers too.  Thanks for reaching out!

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    Johnathan Brown

    I have completed several Gigs but my earnings are not showing up on my profile. Also I have not been able to verify my account because no deposits were sent for verification.

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    Charles Monhollen

    This is strange... I have receipts of payment from you all from last week, yet am still waiting to get paid.  I really don't like being given receipts of payment but not also have the payment.  That's a poor business method IMHO.  Lyft has a pretty sweet payout model, maybe Roadie should think about analyzing their methods.

    Edited by Charles Monhollen
  • 0
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    Matt F

    @jrodriguez021685 - please contact us at support@roadie.com so we can work with you on this.  

  • -1
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    Matt F

    @delano.david1 - we try to be very transparent with this answer.  You can expect to receive your payment for any delivery you complete 4 - 6 business days after you deliver the Gig.  We are always looking at features that might benefit our community members, and faster payment is one of those features that we're considering adding in the future.

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