Once you're matched with a Gig, you're expected to complete it in a timely and neighborly manner and maintain friendly communication with the Sender and Recipient as needed throughout. All verified Drivers must maintain a minimum 4-star rating in the Roadie Network, based on feedback from Senders on every Gig.
We also recommend watching this video to learn how to be a successful Driver.
If you're not sure how Roadie works, watch this video to learn how to drive with Roadie.
If you need additional assistance, you can always contact us via chat on the website.