Roadie drivers know you love your stuff, so they're committed to handling all your precious cargo with care. But just in case, Roadie, Inc. protects every Gig up to $500. We also allow Senders to purchase additional protection in $500 increments, up to $10,000.
If any items are damaged or lost during a Gig, please contact the Roadie Pit Crew by calling 844-4-ROADIE (844-476-2343) or emailing firstname.lastname@example.org.
In the case of damage, keep all of the packaging materials as they may need to be examined as part of the claims process.
To file a claim, please see the next FAQ.