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How does Roadie keep my personal information and data secure?

Roadie takes data security very seriously and we are committed to keeping your data secure. Roadie recommends that you read our Privacy Policy, which sets forth our privacy practices and describes the information we collect, how it is used and shared, how it is protected and your rights with respect to your information collected by us. 

 

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5 Comments

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    Erin A

    Do potential customers have any! access to my drivers license info,car insurance info,my physical address(exact address),vehicle info(or what part,and access to my paypal or bank account?

  • 0
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    Matt F

    Hi Erin, 

    Absolutely not!  The only info we provide to general community members is the info on your public profile (first name, picture, biography, vehicle type, ratings, and reviews).  Once you have been accepted for a Gig as either a Sender or Driver, we'll share your phone number with the other party, but that's only a one-to-one communication.  All other info is kept totally secure and private.  Hope this answers any concerns you have!

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    Paddy H

    Who has access to my bank information ? Routing # and Account # ?

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    Matt F

    @Paddy - here's an FAQ that should answer your questions.  Thanks!

    https://support.roadie.com/hc/en-us/articles/115000923783-How-does-Roadie-secure-my-data-and-personal-information-

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    Internsforlife

    The terms and service really seem to say that if you're hacked and my identity is stolen, that Roadie is not liable. Is this correct?
    Without limiting the foregoing, neither Roadie nor its affiliates or licensors warrant or guarantee:

    • that the Platform and App are free from viruses, worms, Trojan horses, or other harmful components or that any errors or defects in the Delivery Services, Platform or App will be corrected; or
    • that any personal information supplied by you will not be misappropriated, intercepted, deleted, destroyed or used by others.

      This makes me uncomfortable- and makes me not want to continue completing sign up for the app.  An app that would have my name, address, license number, birthday, and banking info. does not guarantee the safety of that info (or at least reassure that precautions are taken to try to prevent such things).  What am I supposed to make of this?
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