How does a Gig work?

After your offer is accepted by the Sender, you'll need to complete the Gig in a few simple steps within the Roadie app.
First, you'll need to indicate that you're on the way to pickup location.  
Then, once you get to the pickup location, you'll take a picture of the item(s) to show that pickup has been completed.  This image will be used to ensure the item(s) is delivered in the same condition that it is picked up in.
After pickup, you'll make your way to the delivery location.  Once you arrive at the delivery location, you might be prompted to enter a four-digit delivery code (this requirement can change from Gig to Gig depending on the Sender's preference).  If you're prompted to enter a delivery code, obtain that code from the Recipient or the Sender, then enter it into the app.  After entering the delivery code, or if you're not prompted for one, take a "proof of delivery" photo to confirm the delivery has been completed.  After this, you're good to go!
We'll process payment for your Gig at the end of the next business day, and then it usually takes 3 - 5 business days for the deposit to show up in your bank account.

Easy, right?
Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk