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What can I and what can't I send through the Roadie Platform?

From cupcakes to couches and everything in between, you can arrange to send pretty much anything through the Roadie Platform nationwide. Many Drivers have large trucks and vans, making it easy to ship hard-to-transport and oversized items that traditional shipping companies can't handle.

Of course there are some limits on what you can send – please see below. 

Prohibited Items

Senders are prohibited from including in any Gig, and all Drivers are prohibited from knowingly accepting, picking-up, carrying or delivering any Gig containing the following “Prohibited Items”:

  • People
  • Anything illegal including, without limitation, recreational drugs and other contraband.
  • Any Hazardous Waste, defined as a “solid waste” that meets any of the criteria of the hazardous waste as described in 40 C.F.R. § 261.3.
  • Unset precious stones, industrial diamonds, any article that contains more than fifty percent by weight of gold or platinum or any combination thereof in raw form, including, but not limited to, bullion, bars, or scraps of these metals.
  • Any “Hazardous Material” not categorized as limited or excepted quantities as defined in 49 C.F.R., or categorized as limited or excepted quantities but not packaged and labeled in accordance with all applicable laws.
  • “Special Items” listed below, unless the Sender has the written permission of Roadie.

Special Items

Only certain Senders with special written permission from Roadie may send the “Special Items” listed below. These Senders are required to disclose each such Special Item when setting up the Gig and must fully comply with all restrictions with respect to the Special Item set forth below, as well as all applicable laws and regulations with respect to such Special Items:

  • Cigarettes or any tobacco product, wine, beer or any other alcoholic beverages or any other product regulated and controlled by the United States Alcohol and Tobacco Tax and Trade Bureau (TTB). Only if the items are checked in airline baggage (complying with all TSA regulations for the transport on airplanes of the same) or if the items have been paid for and are being delivered to a person who is 21 years of age or older.
  • Firearms or weapons of any kind, any firearm or weapon parts, or ammunition in any amount. Only if the items are checked in airline baggage (complying with all TSA regulations for the transport on airplanes of the same).
  • Common fireworks. Only if the items are checked in airline baggage (complying with all TSA regulations for the transport on airplanes of the same) or if the items have been paid for and are being delivered to a person who is 21 years of age or older
  • Replica or inert explosives or weapons that bear an appearance to actual explosives or weapons. Only if the items are checked in airline baggage (complying with all TSA regulations for the transport on airplanes of the same) or if the items have been paid for and are being delivered to a person who is 21 years of age or older.
  • Any “Hazardous Material”, categorized as limited or excepted quantities as defined in 49 C.F.R. Only if packaged by the Sender and labeled in accordance with all applicable laws.
  • Prescription drugs and medicines or regulated over the counter medicine. Only if the items are checked in airline baggage (complying with all TSA regulations for the transport on airplanes of the same) or if the items have been paid for and are being delivered in accordance with state law.
  • Cremated remains, human remains, fetal remains, human body parts, or components thereof. Only if the items are checked in airline baggage (complying with all TSA regulations for the transport on airplanes of the same).
  • Heavy haul, oversize or overweight items, either individually or collectively, weighing more than 400 lbs., and/or individually exceeding more than 12 feet in any dimension (“Oversized Items”).
  • All live animals.
  • Any item(s) contained in a Gig that Sender requests be transported over state lines (i.e. interstate).

Learn more about what you can send at roadie.com/personal

If you're a small business, please visit roadie.com/small-business for more information.  If you're an enterprise, please visit us at roadie.com/enterprise.

For more information about Prohibited and Special Items, please see our Terms and Conditions

 

 

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