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How are Drivers matched with Gigs?

 

Drivers are matched based on a number of factors to meet your delivery specifications. These include their past driving experience, the current number of active Gigs, and how far away they are from the pickup location.

If you’re a new driver - don’t worry! We make sure you get matched with Gigs even if you don’t have a previous delivery history.

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7 Comments

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    MICHAEL FOSTER

    As a driver, I have been in a city with active available gigs, and been passed over by the roadie system.

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    MICHAEL FOSTER

    As a driver, I have been in a city with active available gigs, and been passed over by the roadie system.

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    Candace Lovelace

    The same thing is happening to me. I am at a location to do jobs and I'm getting rejected for all of them.

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    Candace Lovelace

    What's going on Roadie? Are we playing favortisms?

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    Zach P.

    @candace No favoritism is happening, I promise.

    Our matching system looks at a bunch of different aspects of the driving history, not just current location, to determine the best driver. We also take into account things like past delivery times on similar gigs, other gigs you may be accepted on currently, and overall driver rating. If you have any other questions about it, feel free to reach out to us directly at support@roadie.com!

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    Dent, Mykal D

    How much weight does delivery time hold because many times there are traffic or accidents which impede delivery time.

    Also many times I see roadie deny me for a gig only to repost it a few minutes later. What’s that about?

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    Matt F

    @Mykal - delivery times are very important, but we also know that there might be real-time things like traffic than can slow down a delivery.  What we ask when that happens is that you communicate the delivery status to the Sender and the person you'll be delivering too.  The more information the better!

    Regarding your 2nd question: you might be denied a Gig for a few different reasons.  Please take a look at this blog post for some detailed information about how we match Drivers to Gigs.  https://www.roadie.com/blog/2018/08/gig-matching-inside-look

    Hope this helps!

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