Driver assignments are handled by our Gig Matching algorithm. Our algorithm considers many different factors when selecting a driver, such as:
- vehicle size
- proximity to the pickup location
- average delivery speed
- current number of active Gigs
- ... and more!
If you’re a new driver — don’t worry! We'll make sure you get matched with Gigs even if you don’t have previous delivery history.
For a deeper dive into what our Gig Matching algorithm looks for, check out this support article!
If you need additional assistance, you can always contact us via chat on the website.