Drivers are matched based on a number of factors to meet your delivery specifications, including past driving experience, current number of active Gigs, and how far away they are from the pickup location.
Once Drivers make an offer on your delivery, you can expect to be matched within 10 minutes. If you’ve scheduled your delivery for a later time or date, you will usually be matched with a Driver within two hours of pickup.
If your Gig doesn't get matched with a Driver for some reason, you'll be notified at the end of your specified delivery window and you can choose to update the details and repost it. The right Driver will pop up, no worries.
If you need additional assistance, you can always contact us via chat on the website.