Coronavirus safety and etiquette

The Roadie team is closely monitoring information about coronavirus (COVID-19) provided by public health authorities. For now, we recommend that our Sender community follows these important guidelines:

  • HAND-WASHING AND SANITIZING - Washing your hands frequently is key to preventing transmission of the illness. Use liquid soap and water for at least 20 seconds, or use an alcohol-based hand sanitizer with at least 60% alcohol to disinfect your hands. Avoid touching your eyes, nose and mouth with unwashed hands.
  • COVER YOUR COUGH OR SNEEZE - Use a tissue to cover your cough or sneeze and throw the tissue in the trash, then wash your hands. If you don't have a tissue within reach, cough or sneeze into your elbow.
  • IF YOU FEEL SICK, AVOID OTHERS - If you have a mild illness, respiratory symptoms, or have a fever (38 C or 100.4 F or above), we recommend staying home and keeping away from others. If your symptoms get worse, call your doctor.
  • DISINFECT SURFACES - If possible, please disinfect your delivery item before your Roadie driver handles it. We also recommend disinfecting surfaces in your workspace and home often, using disinfectant wipes and sprays, focusing on surfaces that are touched frequently (like door handles).

We encourage all members of the Roadie community to visit the CDC's website for more information. 


If you need additional assistance, you can always contact us via chat on the website.