I’m trying to get to the specified location, but I can’t get access. What should I do?

First, see if the delivery instructions indicate any specific notes on how to get to the location, any gate codes, etc. If they don't, try contacting the recipient. If you're still having difficulty, tap "Get Help" within the app and Roadie Support will assist you.


If you need additional assistance, you can contact us via chat on the website.