One of the things customers love most about Roadie is our flexibility. We make delivery easy, whether you’re getting groceries from across town or sending an heirloom baby crib to your sister 3 hours away. But flexibility means more than choosing any size or distance – it means choosing when you want to interact with Roadie drivers, and when you don’t.
Shopping is safer with Doorstep Delivery.
Our app makes it easy to communicate with your driver, whether you want to meet curbside, at the door or not at all. If you prefer a contact-free delivery, just enter “Leave at doorstep” in your delivery instructions. We encourage you to take advantage of this feature to keep you and your driver both safe. Please practice social distancing by choosing Doorstep Delivery whenever you can, and skipping the “signature required” option as often as possible.
When you can’t choose Doorstep Delivery, we do ask that you limit the number of Gigs that require delivery confirmation via signature, starting immediately. Doing so helps to keep both you and your driver more safe.
Please be aware that we’re temporarily allowing our drivers to sign their own names to confirm delivery.
If you do have a Gig that requires a signature, please be aware that we’re now allowing drivers to sign their own names once they confirm a delivery is complete. This is a temporary measure to prevent phones from being passed back and forth.