The items aren't ready at Pickup. What should I do? If this happens, tap "Get Help" within the app and we'll help set up a cancellation for the Gig. You'll be paid the standard cancellation fee for your trouble. Have more questions? Submit a request 1 Comments Date Votes 0 Ramon Emilio Matos Ramirez April 13, 2020 21:13 At what time the gigs suppose to be ready and at what time we are allowed to set up a cancellation for the gig? Please sign in to leave a comment.