How do I become eligible?
To become eligible, your first Gig must have been at least 7 days ago and you must have completed at least 5 Gigs.
How much can I cash out? How often can I use Instant Pay?
You can cash out up to $5,000 per day, or 10 times per day – whichever happens first.
What time can I use Instant Pay?
You can cash out any time as long as you have a valid balance, but there is a cut off time on Tuesday mornings, when weekly payments are automatically sent via ACH.
What’s the minimum balance to be able to cash out instantly?
You’ll need to have a minimum balance of at least $5 to use Instant Pay.
What’s the maximum balance to cash out instantly?
Each time you cash out, there is a $2,000 limit. If you have more than that in your balance, you’ll need to cash out $2,000 at a time.
What if my bank doesn’t support Instant Pay?
You can find a list of supported banks here. If your bank doesn’t support Instant Pay, you’ll receive an error email letting you know that your debit card information has been removed from your profile. You won’t be able to attempt to use Instant Pay again until you add a new card, and in the meantime, you’ll still get paid with weekly batched payouts.
I tried to cash out, but it didn’t work. What went wrong?
Here are some common reasons why Instant Pay might not work:
- You aren't eligible to use Instant Pay yet. To become eligible, your first Gig must have been at least 7 days ago and you must have completed at least 5 Gigs.
- You recently added a new debit card. For security reasons, when you add a debit card, there’s a 5-day waiting period before you will have access to Instant Pay.
- Your bank must have at least $1 in the account receiving the deposit.
- If you see an error message, IP might just be temporarily down because of a technical issue, so try again later.
When will payments be available to cash out?
If you are eligible for Instant Pay, Gigs typically stay in “processing” for 3 hours – unless the transaction is above $200, then it takes 24 hours.
If you are not eligible for IP then all transactions take at least 24 hours.