How does Roadie's tracking number work?

Roadie assigns a unique tracking number to every delivery, which enables each delivery to be tracked in real-time at  The tracking number is always a 16-digit combination of numbers and lowercase letters. 


Many of the retail partners that Roadie delivers for also assign unique tracking numbers to their deliveries.  If you received a tracking number from a retailer that is in a different format from Roadie's tracking number, you will not be able to utilize that tracking number at and instead will need to work through the retailer to obtain tracking information.