Some Gigs require certifications in order for you to be matched to them. Below you will find a list of certifications, what they mean, and how they are achieved.
List of Certifications:
- Trusted Driver
- Cargo Trailer
- Extra Equipped
- TSA Certification
When it comes to sensitive deliveries, we want to make sure they’re delivered by a Driver we trust. That’s why you’ll see the Trusted Driver certification required for Gigs with sensitive or valuable items. To become a Trusted Driver, a driver needs to successfully complete 5 Gigs and the certification will automatically be added to their profile 7 days after the first Gig is completed.
Some oversized Gigs require trailers for successful delivery. These Gigs typically consist of either long-dimension items or heavy items, such as lawnmowers or large timber. To ensure the Driver has enough vehicle space for the delivery and the ability to load and unload these items safely, we require trailers. You’ll see under Delivery Options if the Gig requires a trailer.
DRIVER TRAILER VERIFICATION PROCESS
Prior to receiving the Cargo Trailer certification, Drivers must provide images of their trailer for manual review by the Roadie Team.
Drivers submit these images via a Typeform link in the Roadie app. You can access the Typeform in 2 places:
- Through the Gig Tag. This tag (and the button within) is visible even after the Driver has the certificate on their profile.
- When submitting an offer. When a driver without the Cargo Trailer certification submits an offer and selects “I have a trailer,” we’ll ask for proof. Tapping “add proof” will show the Typeform.
Once the Typeform has been submitted by the driver, an email is sent to Roadie for review.
Some oversized Gigs require extra equipment for successful delivery. These Gigs typically consist of either long-dimension items or heavy items, such as electronics or appliances. To ensure the Driver has the ability to load and unload these items safely without assistance, we require additional equipment.
Extra Equipment Required:
- Dolly or cart
- Ramps, trailer, straps, blankets (optional)
DRIVER EXTRA EQUIPPED VERIFICATION PROCESS
Prior to receiving the Extra Equipped certification, Drivers must provide images of their equipment for manual review by the Roadie Team.
Drivers submit these images via a Typeform link in the Roadie app. This link is available by clicking the “Complete Requirement” button on Gigs that require extra equipment. If a driver already has the certification, they will see “Submit Offer” instead.
Roadie TSA Certification
TSA regulations require trained and screened Drivers for any Gig being delivered to an airport cargo facility.
Requirements to become a TSA Certified Driver:
- TSA Training
- TSA Screening
- Documentation for TSA (license, work authorization)
We hope this helps! If you need additional assistance, you can always contact us via chat on the website.