Drivers
Let us answer your Driver questions!
For California Drivers
- How Do I Report an Injury Protection Insurance Claim?
- Health, Dental, Vision & Life Insurance with Stride Health
- California Prop 22: What you need to know
- Minimum Earnings Guarantee
- Mandatory Breaks
- Safety Courses
Pickup/Delivery FAQ's
- What is "cold chain compliance?"
- What is a return Gig?
- FreshDirect Express FAQs
- How do I pick up multiple Gigs at the same pickup location?
- If I'm assigned to multiple Gigs, how do I see details and complete actions for those other Gigs?
- I need to see the Gig's details that I saw when offering. Where can I find them?
Coronavirus Information
Tax Information
- I’m ready to file my taxes. Where can I find all of the information I need?
- Will I need Roadie’s EIN (Employer Identification Number) to file my taxes?
- What about estimated tax?
- How is my Mileage Log calculated?
- What will I use this tax information for?
- Can I deduct my mileage and other expenses?
Safety Screening
- Why do I have to take a photo of my ID and take a selfie during sign up?
- Why does Roadie perform a background check?
- What does Roadie's background check include?
- Can I dispute the results of my background check?
- How does Roadie secure my data and personal information?
- Do I have to pay for the Background Check Process?
Roadie Driver FAQs
- ★ The Driver Dashboard
- What's the difference between "tip included" and "tip possible?"
- It says I’m on a waitlist - what does that mean?
- What Do I Need To Know If I'm Delivering Cylinders of Compressed Gases?
- The Roadie Driver Bonus Program
- Why do I have to scan my ID?