Sender FAQs
- How Are Drivers Matched with Gigs?
- What Are Delivery Signatures?
- Are there some videos that help me understand Roadie better?
- Who are the Roadie drivers and how are they vetted?
- How much does Roadie cost?
- What can I send through Roadie?
- Is there anything I can't send through Roadie?
- How do Promo Codes work?
- How does Gig sizing work?
- How much is too much for a single Gig?
- How do I send something?
- How do I track a delivery?
- Can I use Roadie instead of a moving company?
- What if there's an extra expense I want to pay for?
- What if a Driver asks for more money?
- How do I communicate with potential Drivers?
- I want a Driver to help me lift something. Is that OK?
- Pick-up and Drop-off - how does that work? Do I have to meet people at my home?
- How does payment work? When do I get charged?
- How do I file a claim?
- What if no one accepts my Gig?
- What do I do if a Driver isn’t responding after being assigned to my Gig?
- What if I need to cancel a Gig once I've posted it?
- What if something happens to my stuff?